If you want your organization to deliver an immersive communicational experience to your customers and gain valuable insights from the interactions, then HashTech is your best ally forward.
If you want your organization to deliver an immersive communicational experience to your customers and gain valuable insights from the interactions, then HashTech is your best ally forward.
Let the customers help themselves without any external assistance. Reserve your agents for complex tasks requiring their expertise.
Reduce the stress of traffic on your agents by having pre-recorded outbound voice notifications inform the customers about the fixes to their problems.
Access your contact center from anywhere remotely through our online cloud servers without experiencing any difficulty, interference, or lag.
When no company agents are available, have an automated system send out voice, callbacks, chat, or email for greater productivity and efficiency.
Allow your employees to chat effortlessly, share important information and documents, and host video-conferencing for better results. Perfect for the remote
Genesys Cloud contains the strictest cloud security protocols that are constantly updated. Connect your company with its customers without a single worry of data